PRIVACY
PRIVACY POLICY
This website under the domain name www.luxecollectiveofficial.com (the "Website") is owned and operated by Luxe Collective Official (collectively called "Luxe Collective", "we, "us" or "our" in this policy).
Our Commitment to Privacy
Your privacy is highly important to us, and we promise to protect your personal information at all times. We take this responsibility seriously and are extremely careful about how and when your personal information is collected, used and shared. This statement outlines our commitment, why we need to collect personal information, who we may share the personal information with and how you can request access to and correction of the personal information that we hold. This statement relates to personal information we collect through the Website.
WHAT WE COLLECT
The type of personal information we collect at Luxe Collective Official is dependent on the type of service or interaction you wish to receive. Personal information we collect may include: your name, address, phone and other contact details (fax, email etc.), date of birth, gender, merchandise information (purchases, orders etc.), method of payment. On occasion, we will collect other personal information, such as where you shop or what your interests are, so that we can improve our service and product offering to you. You may decide not to provide your personal information to us; however, if you do not provide such information, we may not be able to provide you with access to certain information, products or services. We do not store your credit card details at all; they are secured by 128-bit SSL encryption and transmitted directly by you to our payment processing provider via the Shopify platform.
INFORMATION COLLECTION PROCESS
The personal information we collect is generally supplied by you through our Website. For example, the details you provide us when you place an order, open an account, subscribe to our emails, join a mailing list, enter a competition, submit an enquiry, or provide feedback to our team. There are also circumstances in which we may collect personal information about you from someone else; this includes collecting information from third parties such as public sources, our related companies, your organisation, your representatives and information service providers.
We also receive and store certain types of information through the use of `Cookies`, when you interact with Luxe Collective Official via the Internet; these are alphanumeric identifiers that are placed on your computer`s hard drive through use of your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable access or warn you when cookies are being used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker use of our Website.
WHY WE COLLECT YOUR INFORMATION
We collect personal information for a number of reasons, including to: deliver, administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others, facilitate acquisitions and potential acquisitions of our business and assets and generally provide you with a premium customer experience.
WHO WE SHARE YOUR INFORMATION WITH
We may exchange your personal information with other relevant companies who perform part of our service delivery or provide other support services to us; this may include organisations that assist Luxe Collective Official with postal, data processing and analysis, research, mail, promotional, customer contact, technology, banking, payment, debt collection and maintenance services. We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorised by law, which may include emergency situations and assisting law enforcement agencies. Third parties to whom we disclose personal information may be located in Australia, New Zealand, United States of America, United Kingdom, Hong Kong, Philippines and other countries.
THIRD PARTY SITES
This Website may contain links to other websites operated by third parties (such as YouTube). Please be aware that this privacy statement only applies to the personal information that we collect through this Website. We are not responsible for the collection, storage or usage of personal information at any such third party websites and you should review the privacy policy of any Website you visit.
USE OF THIS WEBSITE OUTSIDE AUSTRALIA
We welcome visitors from outside Australia; however, this is an Australian-based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. As such, your personal information may be stored outside the country in which you are located and any government authorities that have jurisdiction over the Website may be entitled to access any personal information provided.
CHILDREN
We will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age, you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.
FURTHER INFORMATION
If you have any questions or feedback about privacy, please contact our Privacy Officer at info@luxecollectiveofficial.com. For information in general, or if your concerns are not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992.
Luxe Collective Official ABN 15 764 368 451